We are excited to announce the launch of our new 24-7-365 patient support services, aimed at providing unparalleled access to care for all pelvic pain and endometriosis patients nationwide.
As part of Pelvic Rehabilitation Medicine’s (PRM) ongoing mission to ensure that every patient receives the support and care they deserve, we are implementing new after-hours answering services and live chat functionality on our website.
This groundbreaking initiative is a testament to our commitment to the well-being of our patients. With the introduction of our after-hours answering service and live chat, we are determined to ensure that no PRM patient will ever have a moment without the ability to reach their care team.
How to Reach Your Pelvic Pain and Endometriosis Specialists at PRM
Our in-office Call Center team is available M-F 8 am-8 pm EST and can be reached at (561) 935-1352 to schedule appointments. During these hours, this team can help with inquiries about new or existing appointments, questions about medications and insurance, doctor referrals, and emergencies. Patients can reach the local offices, billing, and PRM through this line.
After hours, including nights and weekends, new and existing patients may contact our 24-7-365 dedicated team at (910) 661-3475. They will do their best to assist, or route to the best person.
24-7-365 Live Chat Support Now Available for Endometriosis and Pelvic Pain Patients at Pelvic Rehabilitation Medicine
We are excited to announce that Pelvic Rehabilitation Medicine (PRM) is now offering 24-7-365 live chat support for endometriosis and pelvic pain patients. As part of our dedication to providing comprehensive and accessible care, we are thrilled to introduce this new initiative right on our website, which will allow patients to connect with us at any time of the day or night.
At PRM, we understand the unique and often urgent needs of endometriosis and pelvic pain patients. By implementing 24-7-365 live chat support, we are ensuring that individuals dealing with these conditions have a direct line of communication to our team, no matter the hour.
This new live chat feature is designed to provide immediate assistance, support, and guidance to patients who may have questions, concerns, or require help outside of regular business hours.
We believe that this initiative will not only enhance the patient experience but also reaffirm our commitment to ensuring that individuals with endometriosis and pelvic pain have access to the care and support they need, precisely when they need it.
With 24-7-365 live chat support, patients can expect prompt and reliable communication with our dedicated team of healthcare professionals, furthering our mission to provide comprehensive care that is tailored to the unique needs of each individual.
24-7-365 Access to Care for Endometriosis Surgery Patients at PRM
In addition to benefiting pelvic pain and endometriosis patients, this initiative will also provide our endometriosis excision surgery patients with 24-7-365 access to their dedicated surgery team. This means that any questions, concerns, or new pain can be addressed promptly, ensuring our surgery patients receive the support they need at any time of the day or night.
During office hours, our team will follow the workflow to get patients in touch with their surgeon instantly. After hours, the team will follow the same, transferring patients to their surgeon and ensuring they get the access and care they need.
At PRM, we understand that the need for assistance and support can arise at any hour, which is why we have expanded our patient support services to include a range of communication channels. With our call center’s availability from 8 am to 8 pm EST, our 24-7-365 after-hours team, live chat, and the patient portal, all patients have various avenues to reach out and connect with their care providers.
We are confident that these new patient support services will not only enhance the overall patient experience but also exemplify our unwavering dedication to providing accessible, high-quality care for every individual we serve.
